Skip to content

Booking Lifecycle Management - Overview

The Booking Lifecycle Management (BLM) module is the core of TQPro. It enables travel agents to create and manage bookings for customers across all service types -- hotels, flights, transfers, activities, cruises, visas, and more.

A booking brings together service lines, passengers, pricing, status tracking, documents, and a full audit trail into a single record identified by a unique reference (e.g., TQ-2026-00042).

User Guides

This documentation is organized into focused topic guides. Start with Getting Started if you are new to the module.

Guide What It Covers
Getting Started Key concepts, interface overview, creating your first booking
Managing Bookings Searching, status lifecycle, amendments, activity log, notifications
Service Lines Adding, editing, confirming, and removing services
Passengers Traveller details, lead passenger, passport validation
Shopping Cart Browse-first workflow, cart management, checkout, merge to booking
Payments and Checkout Payment methods, service charges, ERP integration
Cancellations Cancelling bookings and service lines, credit notes
Actions and Checklists Automated task lists, dependencies, My Actions
Documents and Vouchers Voucher generation, uploads, email, terms and conditions
Outbound Group Sales Pricing, variations, flights, expenses, sale wizard, occupancy
Integrations TripMaker, inbound groups, ERP sync, hotel packages
Maintenance Dashboard Cart cleanup, booking health, ERP audit (admin only)
Action Templates Guide Configuring action template sets (admin only)

Module Index (Booking README)

For a full index with role-based reading recommendations, see the Booking README.