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Cruise Itinerary Management Guide

This guide covers creating and managing cruise itineraries. An itinerary defines a cruise route template that can be used for multiple sailing dates.

Prerequisites

Before creating itineraries, ensure: - Cruise areas are configured (see Setup Guide) - Cruise ports are defined for all stops in the route - Ships are configured with cabin type assignments

Understanding Itineraries

What is an Itinerary?

An itinerary is a reusable route template that defines: - The cruise area (region) - The ship operating the route - The sequence of port calls (cruise points) - Duration of the cruise

Itinerary vs Cruise

Itinerary Cruise
Route template Specific sailing instance
No specific dates Has departure/return dates
Reusable for multiple sailings One-time occurrence
Defines the path Has actual bookable inventory

Example: - Itinerary: "7-Night Eastern Caribbean" (template) - Cruise: "7-Night Eastern Caribbean - Jan 15, 2025" (specific sailing)

Viewing Itineraries

  1. Navigate to Cruise Management
  2. Select the Itineraries tab
  3. Use filters to narrow the list:
  4. Filter by area
  5. Filter by ship
  6. Search by itinerary name

Creating an Itinerary

Step 1: Create the Itinerary Header

  1. Click Add New Itinerary
  2. Fill in the basic information:
Field Description Required
Itinerary Code Unique identifier (e.g., 7NEC) Yes
Itinerary Name Display name (e.g., 7-Night Eastern Caribbean) Yes
Area Select the cruise area Yes
Ship Select the operating ship Yes
Duration Number of nights Yes
Description Detailed description No
  1. Click Save to create the itinerary

Step 2: Add Cruise Points (Port Calls)

After saving the itinerary header, add the port sequence.

  1. With the itinerary selected, navigate to Cruise Points
  2. Click Add Point
  3. Enter the port call details:
Field Description Required
Port Select the port Yes
Day Day number (1 = first day) Yes
Arrival Time Time of arrival No
Departure Time Time of departure No
Point Type Embarkation, Port of Call, Disembarkation Yes
Description Port-specific notes No
  1. Click Save
  2. Repeat for all ports in the itinerary

Example: 7-Night Eastern Caribbean

Day Port Type Arrival Departure
1 Miami Embarkation - 16:00
2 At Sea Sea Day - -
3 Nassau Port of Call 08:00 17:00
4 At Sea Sea Day - -
5 St. Thomas Port of Call 08:00 18:00
6 San Juan Port of Call 07:00 14:00
7 At Sea Sea Day - -
8 Miami Disembarkation 07:00 -

Managing Cruise Points

Reordering Points

If you need to change the order of port calls: 1. Select the cruise point to move 2. Use the Move Up or Move Down buttons 3. Or edit the day number directly

Editing a Cruise Point

  1. Click on the cruise point in the list
  2. Modify the fields as needed
  3. Click Save

Deleting a Cruise Point

  1. Select the cruise point
  2. Click Delete
  3. Confirm the deletion

Note: Deleting a port call may require updating day numbers for subsequent stops.

Point Types

Type Description Usage
Embarkation Passengers board the ship First port, one per itinerary
Port of Call Ship visits a destination Mid-route ports
Sea Day Ship at sea, no port Use when no port visit
Disembarkation Passengers leave the ship Last port, one per itinerary

Editing an Itinerary

Modifying Itinerary Details

  1. Select the itinerary from the list
  2. Update the header fields
  3. Click Save

Adding/Removing Ports

  1. Navigate to the Cruise Points section
  2. Add new points or delete existing ones
  3. Ensure day numbering is correct after changes

Deleting an Itinerary

  1. Select the itinerary to delete
  2. Click Delete
  3. Confirm the deletion

Important: You cannot delete an itinerary that has cruise instances. Delete or reassign all cruises first.

Duplicating an Itinerary

To create a similar itinerary:

  1. Create a new itinerary with a new code and name
  2. Manually add the same cruise points
  3. Modify as needed for the new route

Tip: For itineraries that differ only slightly (e.g., different starting port), create a new itinerary and adjust the port sequence.

Best Practices

Naming Conventions

Use descriptive names that include: - Duration (e.g., "7-Night") - Region (e.g., "Eastern Caribbean") - Key destinations (optional, e.g., "with Nassau & Cozumel")

Examples: - "7-Night Eastern Caribbean" - "10-Night Mediterranean Highlights" - "3-Night Bahamas Getaway"

Code Conventions

Use short, memorable codes: - 7NEC - 7-Night Eastern Caribbean - 10MEDA - 10-Night Mediterranean A - 3BAH - 3-Night Bahamas

Port Timing

  • Allow adequate time in port (typically 8-10 hours)
  • Consider port logistics (tender vs. dock)
  • Include buffer time for delays

Validation Checklist

Before creating cruises from an itinerary, verify:

  • [ ] Itinerary has exactly one embarkation point
  • [ ] Itinerary has exactly one disembarkation point
  • [ ] Day numbering is sequential and correct
  • [ ] All ports are valid and configured
  • [ ] Duration matches the number of days
  • [ ] Ship is correctly assigned

Next Steps

After creating itineraries: 1. Create Cruises - Schedule sailing dates 2. Configure Pricing - Set cabin prices

Troubleshooting

Issue Solution
Cannot save itinerary Check that code is unique
Port not in dropdown Add the port in dimension data first
Ship not appearing Verify ship exists and is assigned to a company
Cannot delete itinerary Delete all cruise instances first
Points out of order Verify day numbers are correct